Realtime Casting talks ipDTL with In:Quality Founder

Jim Kennelly of Realtime Casting and Lotas Productions had the chance to try ipDTL recently and speak with In:Quality Media

The latest discussion for voice actors working from home and professional recording studios is, “What is ipDTL? Will it replace ISDN? Does it work? Is it expensive?”

ipdtl

Late last month, Realtime Casting’s Jim Kennelly had the chance to use ipDTL for a voice over session. Afterwards he spoke with three other studios for comments on the service given the 2013 Technical Innovation Award Winner from The Radio Academy, and reached out to the founder of In:Quality, Kevin Leach.

The Founder, Kevin Leach

Kevin Leach, founder, established In:Quality in January 2013 to provide live broadcast facilities for TV and radio. relayed the companies key message:

  • “ipDTL does the job of ISDN at a fraction of the cost”

He continues:

  • “Having spent much of my career attempting to establish good quality audio links between radio studios and remote contributors for the BBC, I’m well positioned to offer services that fit the needs and budgets of broadcasters and audio professionals”. – Kevin Leach, founder

Usage of ipDTL – Customer Service

Jim Kennelly initially signed up for a free trial, which expired the same day he had to work with BKP Music in Dubai and ARU Chicago. The expiration email stated:

  • “In the next few weeks we’ll be upgrading with lots of exciting new features including the ability to search and connect to other users and online account servicing.  After the upgrade, only one login will be issued for the basic VO account but, buy now and your second login will be converted to allow any unregistered user to connect to you after the upgrade.” – In:Quality Customer Service

Jim was…well…in a jam. The best part of the customer service experience was ipDTL’s ability to give a day’s grace period to help out Lotas Productions to get voice sessions recorded for the day.  This deserves some props and should be mentioned in this blog. The small things mean so much, especially given the grace period was offered by the founder. (good to know people care about others’ businesses!)

What BKP Media had to say about ipDTL

BKP Media Group felt inspired to write this blog:

Chris Atkins of BKP Media included the following in an email:bkp media

  • “As a studio based in Dubai, we outsource most of our English voice talent from abroad, ipDTL saved us about $50,000 dollars a year on ISDN costs! It is the first VoIP which actually works flawlessly, it’s so easy to use with no software to download or configure, and it’s practically free!. ” – Chris Atkins, BKP Media

What voice actor, Dustin Ebaugh, had to say…

The following quote comes from Realtime Casting voice actor, Dustin Ebaugh:ipdtl

  • “Jim (Kennelly) told me that the client wanted to use ipDTL for the session.  I had heard of ipDTL, but that was about it.  I went to their site in my Chrome browser and followed the instructions for the VO account.  They even had a free trial.  It was easy and worked flawlessly!” – Dustin Ebaugh, voice actor

Important points checklist:

  1. Saves LOTS of money for both producers and voice actors
  2. Easy to use and actually works when you need it
  3. Producers and voice actors enjoy using it
  4. Customer service in check by owner who understands the needs of the industry
  5. Free trial

Explainer video for you!

Would you like to know more or share your experiences? Please leave a reply or write us to administrator@realtimecasting.com

One thought on “Realtime Casting talks ipDTL with In:Quality Founder

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